At TRAVEL MONK, we value guests’ association and faith in us as we try and live up to their expectations. We request guests to read this policy document carefully before sharing their personal information with us. By visiting our web sites, the guests accept the practices described in this policy document.
Personal information collected by TRAVEL MONK from its guests includes Guest name, Guest Email ID, Guest Phone Number, Number of Adults travelling, Number of Children Travelling and Journey date. TRAVEL MONK may also ask for guest photographs and photocopies of documents as proof of Indian citizenship to apply for permits. We have to share your personal information with Government Agencies to secure permits. While doing so, TRAVEL MONK will ensure that guests’ personal information is handled as per this policy.
We may use guests’ personal information to provide them with the services requested from TRAVEL MONK to send them promotional material on our services by email, direct mail and phone, to conduct surveys from time to time, to make offers sourced from third parties, send SMS, as per guests’ stated preferences or usage pattern exhibited at TRAVEL MONK.
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow children to submit personal information without prior permission. We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health or political affiliations, unless it is volunteered by guests themselves. We may use any health-related information provided by guests only to serve them better and meet their specific needs when they take our services.
We may use the services of third party service providers to provide certain services like SMS, promotional emailing for which it is necessary to provide personal information. These parties are contractually prohibited from using the personal information for any purpose other than those specified by TRAVEL MONK. Information that does not personally identify a guest is referred to as non-personal or anonymous information. When guest visit and interact with the site www.sikkimsilkroute.com or third parties with whom TRAVEL MONK has contracted to provide services, non-personal information, like, list of website pages visited by guest, could be collected. Technology like cookies could be used to help deliver content as per guest preference, to help guest process their services or other requests. While this cannot be used to disclose their identity, this information will identify the browser used by guest to our servers when they visit our site. To remove the cookies at any point from a computer, guests can delete them using their browser.
From time to time, we may allow third party advertisers to advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads the browser used by guest has seen and which site pages they may have visited. TRAVEL MONK has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.